1. How can I place an order?
You can browse our products, add your favourites to the cart, and complete payment through our secure checkout. Once your order is placed, you’ll receive a confirmation email with your order details.

​

2. What payment methods do you accept?
We accept major credit/debit cards, UPI, Net Banking, and wallets. Cash on Delivery (COD) is available for select pin codes.

 

3. How much is the shipping charge?
We offer free shipping on most products. However, some special or bulky items may have an additional shipping fee, displayed at checkout.

​

4. How long will my order take to arrive?
Orders are usually dispatched within 1–3 business days and delivered within 5–7 business days depending on your location.

 

5. Can I return or exchange an item?
Yes, most items can be returned or exchanged within 7 days of delivery, provided they are unused and in original packaging. Please check our Returns & Exchange Policy for details.

​

6. How will I know if my order has been shipped?
You’ll receive an email and/or SMS with the tracking number once your order is shipped.

​

7. Do you ship internationally?
Currently, we ship only within India. International shipping is under consideration and will be announced soon.

 

8. How do I contact customer support?
You can fill out the contact form below, email us at salesdelhi@greatech.co.in, or connect via WhatsApp for quick assistance.